A. No, Dyfo Hub is the central processing unit for entire home automation that is connected to every switch module, hence the Wi-Fi router doesn’t get any additional load. Also, our switch modules work on mesh network technology and the signal hops from one Dyfo device to another without loading up at a single point.
A. For the first year, we provide you with free premium support and guarantee. For the second and the third year, you can extend the warranty period further using an AMC of 11% per year. For the fourth year and further, 17% per year will be applicable.
A. Dyfo ensures that your home is safe all the time. Our Motion detectors come with proximity sensors to make sure it can detect any covering over it. The Door Sensors have inbuilt magnetometer to detect any change in the magnetic field and thus can’t be manipulated with a magnet. All our security products keep up an active communication that makes them jammer proof.
A. You can reach us 10 am to 6 pm at +91 120 452 3544.
You can also contact directly from the Help & Support section of Dyfohomz and DyfoLite application.
Our marketing team will provide all information regarding Dyfo’s products.
A. Dyfo devices need internet to work. In case you are inside your home change your hotspot wifi settings to be same as your router’s username and password.
Otherwise, connect to DyfoAstroxyz, disable mobile data and go to https://192.168.1.1, enter your home’s wifi credentials and wait for 1-2 mins. Check in your wifi setting if DyfoAstroxyz is visible. Connect to your home wifi and click on the next page. Set module in a room. Select device, fill device name and type if you bought a dimmable module set its max and min (based on user testing) and start controlling your devices.
A. Yes, disconnect all the appliances from the module. Follow the installation steps given the user manual found in the box to install the module. In the app, If your wifi router configuration is the same you can add devices in the room and start controlling, if not follow the steps give in Ans 10.
A. Dyfo can schedule installation with a minimum notice of 5 days. You can also do the installation by yourself by following the User Manual provided with the product(s). If you are facing any issue in the installation process, you can contact Dyfo support team.
A. To get intruder detection notification on your phone you need to keep “Security Mode” turned on from your application. If you have turned ON the Intruder Detector Switch then you will be notified on your application for any motion happening in front of that sensor.
A. Dimming is possible in fans as well as lights. For lights, we suggest our customers to get dimming feature for halogen bulbs, incandescent bulbs and dimmable LED(s) which are available in the market.
A. The Dyfo TAM remote is a small and portable device, that can be used to control a wide range of everyday home electronic appliances as a remote. It has 360-degree coverage in your room that enables it to send signals from any direction. You can use the app to access comprehensive TV guides, AC remote controls, etc.